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      • Home
      • Try Now
      • Getting started
        • Installation via Helm Chart
        • Customize your installation
        • System Whitelist
      • Checkout Process
        • How to register and make a purchase
        • Upgrade and Downgrade Plans
        • Reimbursement Policy
      • First Operations
        • Add your first Cluster
        • Creating Users and Groups
        • SSO Setup
      • Roadmap
      • Enhanced Features
      • Help and support

      Getting started

      Installation via Helm Chart

      Fetch the latest SRExpert charts from our repository:

      helm repo add srexpert-helm https://nexus.srexpert.cloud/repository/srexpert-helm/ 
      helm repo update 
      

      Install SRExpert in a dedicated namespace:

      kubectl create ns srexpert 
      

      After adding the repository and creating the namespace, you can start with the backend installations first:

      helm upgrade --install srexpert-backend srexpert-helm/srexpert-backend --namespace srexpert 
      

      And now for the frontend:

      helm upgrade --install srexpert-frontend srexpert-helm/srexpert-frontend --namespace srexpert -f values-frontend.yaml
      

      Customize your installation

      You can customize your installation by editing the values-frontend.yaml file for each component.

      Frontend Customization

      Ingress:

      hosts:
        - host: srexpert.yourdomain.com
          paths:
            - path: /api/v1/
              pathType: Prefix
              backend: srexpert-backend
              backendPort: 8000
            - path: /
              pathType: Prefix
      tls:
        - secretName: srexpert-tls
          hosts:
            - srexpert.yourdomain.com
      

      This section configures the ingress for accessing your SRExpert installation with TLS.

      Autoscaling:

      autoscaling:
        enabled: true
        minReplicas: 1
        maxReplicas: 3
        targetCPUUtilizationPercentage: 80
      

      For full configuration options, check the complete values.yaml in each chart repository.

      System Whitelist

      To use SRExpert, you need to allow the following URLs:

      https://backoffice.srexpert.cloud 
      https://registry.srexpert.cloud 
      https://github.com  
      https://artifacthub.io 
      

      Checkout Process

      How to register and make a purchase

      How to register and make a purchase

      Checkout is enabled only after SRExpert is deployed to your management cluster. This ensures your workspace is securely linked before activating a paid plan.

      Registration Steps
      • Step 1: Deploy SRExpert to your cluster using our Helm charts
      • Step 2: Access the SRExpert dashboard and click Sign Up
      • Step 3: Enter your email and create a password (or use SSO)
      • Step 4: Verify your email address
      • Step 5: Complete your workspace profile
      Making a Purchase
      • Step 1: Go to Settings → Billing → Upgrade Plan
      • Step 2: Select your desired plan (Professional, Business, or Enterprise)
      • Step 3: Choose billing cycle: Monthly or Annual (save 20%)
      • Step 4: Enter payment details via Stripe secure checkout
      • Step 5: Your plan activates immediately after payment

      Accepted Payment Methods: Visa, Mastercard, American Express, and SEPA Direct Debit (EU).

      Note: Enterprise plans require contacting our sales team for custom pricing.

      Upgrade and Downgrade Plans

      Upgrade and Downgrade Plans

      Switch plans anytime with full flexibility. Your subscription updates instantly with prorated billing handled automatically.

      How to Upgrade
      • Step 1: Go to Settings → Billing
      • Step 2: Click Change Plan
      • Step 3: Select a higher tier plan
      • Step 4: Confirm the upgrade
      • Step 5: New features are available immediately

      Billing: You'll be charged the prorated difference for the remaining billing period.

      How to Downgrade
      • Step 1: Go to Settings → Billing
      • Step 2: Click Change Plan
      • Step 3: Select a lower tier plan
      • Step 4: Review what features you'll lose
      • Step 5: Confirm the downgrade

      Billing: Credit is applied to your next invoice. Downgrade takes effect at the end of your current billing cycle.

      Plan Limits

      When downgrading, ensure your usage fits the new plan limits:

      Starter: 1 user, 1 group, 1 cluster

      Professional: 5 users, 5 groups, 5 clusters

      Business: 20 users, 20 groups, 20 clusters

      Enterprise: Unlimited resources


      Warning: If you exceed limits after downgrade, you'll need to remove resources or upgrade again.

      Reimbursement Policy

      Reimbursement Policy

      We offer a 14-day money-back guarantee on all paid plans. If you're not satisfied with SRExpert, you can request a full refund within 14 days of your initial purchase.

      How to Request a Refund
      • Step 1: Go to Settings → Billing
      • Step 2: Click Request Refund or contact us at [email protected]
      • Step 3: Provide your reason for the refund (optional but appreciated)
      • Step 4: We'll process your request within 3-5 business days
      Refund Conditions
      • Eligible: First-time purchases within 14 days
      • Eligible: Annual plan cancellations (prorated refund)
      • Not eligible: Renewals after the first billing cycle
      • Not eligible: Accounts terminated for Terms of Service violations
      What Happens After Refund
      • Your subscription is immediately canceled
      • Access continues until the end of current billing period
      • Your data is retained for 30 days (can be deleted upon request)
      • You can resubscribe anytime on any plan

      Payment Processing: All refunds are processed through Stripe and will appear on your original payment method within 5-10 business days depending on your bank.

      First Operations

      Add your first Cluster

      Add your first Cluster

      After logging into SRExpert, navigate to Clusters in the sidebar menu.

      Steps to Add a Cluster
      • Step 1: Click the Add Cluster button
      • Step 2: Enter a Cluster Name (no spaces allowed, use hyphens instead)
      • Step 3: Enter the Region (optional, e.g., us-east-1)
      • Step 4: Select the Cloud Provider from the dropdown
      • Step 5: Paste your Kubeconfig YAML content
      • Step 6: Click Save to register the cluster

      Your cluster will appear in the dashboard once connected.


      Supported Kubernetes versions: 1.24+

      Tip: You can get your kubeconfig by running kubectl config view --raw on your cluster.

      Creating Users and Groups

      Creating Users and Groups

      Manage team access through the Users & Groups section in Settings.

      Creating Users
      • Step 1: Go to Settings → Users
      • Step 2: Click Invite User
      • Step 3: Enter the user's email address
      • Step 4: Select a role: Admin, Editor, or Viewer
      • Step 5: Click Send Invitation

      The user will receive an email to complete registration.

      Creating Groups
      • Step 1: Go to Settings → Groups
      • Step 2: Click Create Group
      • Step 3: Enter the group name and description
      • Step 4: Add users to the group
      • Step 5: Assign cluster permissions to the group

      Tip: Use groups to manage permissions at scale. Assign clusters to groups instead of individual users for easier maintenance.

      SSO Setup

      SSO Setup

      SRExpert supports Single Sign-On via Azure AD, Okta, and Google Workspace.

      Azure AD Configuration
      • Step 1: Go to Settings → Authentication → SSO
      • Step 2: Select Azure AD as the provider
      • Step 3: In Azure Portal, register a new application with Redirect URI and grant User.Read permission
      • Step 4: Copy the Client ID and Client Secret to SRExpert
      • Step 5: Enter your Tenant ID
      • Step 6: Click Save & Test
      Okta Configuration
      • Step 1: Create a new OIDC application in Okta
      • Step 2: Set the redirect URI
      • Step 3: Copy the credentials to SRExpert SSO settings

      Note: SSO is available on Professional plan and above.

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